Yes. We can do an artwork design for you with an affordable fee. Please send
us an email to request for design an artwork.
No. You have to furnish us a complete set of artwork materials such as all images and texts.
No. Our accepted color tolerance is around ±10%.
No. It is a known fact within the printing industry that 100% process color accuracy is not
presently possible with the current print technology.
For all our products, we accept the artwork in:
a. Adobe Illustrator (AI)
b.Adobe Acrobat Document (PDF)
You can send us your file via few options:
a. Drop us an email to firstname.lastname@example.org (for file less than 25MB)
b. If your file size is more than 25mb, you can try using:
i) http://www.sendspace.com (single file not more than 300mb for free)
ii) http://www.wetransfer.com (single file not more than 2GB for free)
c. Send us your CD-Rom to our office address or call us for assistant.
Process day will depend on which product and quantity you are ordered. Please call us for
confirm the actual process day it takes.
No. You cannot cancel or change your design after you have submitted your artwork for printing.
You can post the cheque to us or directly bank in the cheque / cash into our company bank
account. Our company bank account number is:
Company Name: Advance Media Agency
Ambank Account Number: 034-202-201100-1
No. All the payment must fully paid upon confirmation of your printing order. Please note that we
will only start the production upon receipt of your full payment.
No. We are not accepting credit card payment at this moment.
Yes. You need to inform us by sending your payment proof for verification. You can email to us:
Yes, there will be a minor charges for delivery within Malaysia. Please contact us for further
All goods are delivered by our appointed courier services. We only works with reliable courier
services that have good track records.
Contact us at 012-3789689. Tell us the problem and we will try to solve it as soon as possible.